The following general terms and conditions apply to all orders via our website. The offer on this website is aimed exclusively at consumers residing in Switzerland (hereinafter referred to as "customers").
A natural person is referred to as a consumer, with Lovely Marie maintains business relationships that cannot be assigned to either their commercial or their independent professional activity. Orders in quantities that are not common in the household can be refused without giving a reason.
Lovely Marie reserves the right to change these terms and conditions at any time. The version of these terms and conditions applicable at the time of the order is decisive, which cannot be unilaterally changed for this order. Conditions of customers that contradict or deviate from these GTC will not be recognized.
The operator of this website is Lovely Marie.
2. Information on this website
Lovely Marie includes Information about products and services. We reserve the right to make changes to prices and ranges as well as technical changes. All information on www.lovely-marie.ch (product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) are used for illustration and are to be understood as approximate values and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Lovely Marie endeavors to provide all details and information on this website correctly, completely, up-to-date and clearly arranged, but can Lovely Marie neither expressly nor tacitly guarantee it.
All offers on this website are non-binding and are not to be understood as binding offers.
Lovely Marie cannot guarantee that the products listed will be available at the time of ordering. Therefore, all information on availability and delivery times are without guarantee and can change at any time and without notice.
The sales prices stated on Lovely Marie are final prices and, unless otherwise noted, include statutory value added tax and any other statutory charges such as advance recycling fees (VRG) or copyright fees for electronic devices. The prices are in Swiss Francs (CHF).
Unless otherwise provided, any shipping costs will be charged additionally and must be paid for by the customer. Shipping costs are shown separately in the ordering process.
We reserve the right to make technical changes, errors and misprints. In particular, Lovely Marie can make price changes at any time and without prior notice. Advice and support services are not included in the sales prices.
The products and prices on this website are non-binding offers.
With the order via this website including the acceptance of these terms and conditions, the customer submits a legally binding offer to conclude a contract. Lovely Marie then sends an automatic order confirmation via email, which confirms that Lovely Marie has received the customer's offer. Orders placed are binding for the customer. Unless otherwise noted, there is no right of return or withdrawal.
The contract is concluded as soon as Lovely Marie sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.
Orders are only delivered after full payment has been received (exception: delivery against invoice) and if the goods are available. If it turns out that the ordered goods cannot be delivered or not completely delivered, Lovely Marie is entitled not to accept or to execute the order or only partially. In such a case, Lovely Marie will inform the customer by email. If Lovely Marie has already received the customer's payment, the payment will be refunded to the customer. If payment has not yet been made, the customer is released from the obligation to pay.
5. Payment options and retention of title
The payment options specified in the order process are available to the customer.
Lovely Marie reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.
Lovely Marie can charge default interest of 5% per year as well as a reminder fee of a maximum of CHF 20 per reminder if the customer defaults on payment.
The products delivered to the customer remain the property of Lovely Marie until full payment has been made.
6. Delivery, inspection obligation, notification of defects and return
Deliveries are sent by post or courier service to the address specified by the customer in the order.
Lovely Marie tries to keep delivery times as short as possible. However, any delivery times specified in the order confirmation are non-binding. Lovely Marie is entitled to partial deliveries. In this case, the customer will only be charged the shipping costs once.
The dispatch of the invoice, as far as delivery against invoice is offered, takes place at the option of Lovely Marie by email or by post.
If the delivery cannot be delivered or the customer refuses to accept the delivery, Lovely Marie can terminate the contract after notifying the customer by email and observing a reasonable grace period and invoice the costs for the activities.
The customer is obliged to check the delivered goods immediately upon receipt of the delivery and to disclose any defects for which Lovely Marie guarantees immediately in writing by letter or email to the address in Legal Notice To make ad.
Returns to Lovely Marie are made at the expense and risk of the customer. The customer has the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address given by Lovely Marie in Legal Notice to send.
If the inspection by Lovely Marie shows that the goods do not have any noticeable defects or that these are not covered by the manufacturer's guarantee, Lovely Marie can invoice the customer for the activities, the return or any disposal.
7. Cancellation Policy
The customer is granted a right of withdrawal for 10 calendar days after receipt of the goods. The deadline is deemed to have been met if the customer withdraws in writing by email or letter (address in accordance with Legal Notice) sends to Lovely Marie within the deadline. The revocation does not require justification.
Exercising the right of withdrawal leads to the contract being reversed. The customer must return the goods in their original packaging within 10 calendar days, complete with all accessories and together with the delivery note, to the return address given by Lovely Marie in Legal Notice send back. Returns to Lovely Marie are made at the expense and risk of the customer. Any payment that has already been made will be refunded to the customer within 20 calendar days, provided that Lovely Marie has already received the goods back or the customer can provide proof of dispatch.
Lovely Marie reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the reduction in value from the purchase price already paid or to invoice the customer.
No right of withdrawal is granted in the following cases:
- If the contract has a random element, namely because the price is subject to fluctuations over which the provider has no influence;
- If the subject of the contract is a movable item which, due to its nature, is not suitable for return or which can spoil quickly;
- If the contract is about a movable object that is manufactured according to the customer's specifications or is clearly tailored to personal needs;
- If the contract is about digital content and this content is not made available on a fixed data carrier or if the contract is to be fulfilled in full by both parties immediately;
- If the contract is about a service and the contract has to be fulfilled in full by the provider with the prior express consent of the customer before the withdrawal period has expired.
- In the areas of accommodation, transport, delivery of food and beverages as well as leisure activities, if the provider undertakes to provide the services at a specific point in time or within a precisely specified period of time.
- When goods were sold with discounts (reduced sales price). These are explicitly excluded from the right of withdrawal.
Lovely Marie makes every effort to deliver goods of impeccable quality. In the event of defects reported in good time, Lovely Marie takes over the guarantee for the absence of defects and functionality of the item purchased by the customer during the statutory warranty period of usually two years from the delivery date. It is at the discretion of Lovely Marie to provide the guarantee through free repairs, equivalent replacements or through a refund of the purchase price. Further warranty rights are excluded.
The warranty does not cover normal wear and tear and the consequences of improper handling or damage by the customer or third parties, as well as defects that can be traced back to external circumstances. The warranty for consumables and wear parts (e.g. batteries, accumulators, etc.) is also excluded.
It is not possible for Lovely Marie to give assurances or guarantees for the topicality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and other content. In particular, it is neither warranted nor guaranteed that the use of the website will not infringe any rights of third parties who are not in the possession of Lovely Marie.
Lovely Marie excludes all liability, regardless of its legal basis, as well as claims for damages against Lovely Marie and against any auxiliary persons and vicarious agents. In particular, Lovely Marie is not liable for indirect damage and consequential damage, lost profit or other personal, property or pure financial damage to the customer. Further mandatory statutory liability, for example for gross negligence or unlawful intent, remains reserved.
Lovely Marie only uses hyperlinks to simplify the customer's access to other web offers. Lovely Marie cannot know the content of this website in detail, nor can it accept liability or any other responsibility for the content of this website.
Lovely Marie may process and use the data recorded in the context of the conclusion of the contract to fulfill the obligations from the purchase contract and use it for marketing purposes. The data required to fulfill the service can also be passed on to commissioned service partners (logistics partners) or other third parties.
The data protection regulations are detailed here accessible.
11. Partial invalidity
If individual provisions of these terms and conditions prove to be ineffective or unenforceable or become ineffective or unenforceable, the effectiveness of the remaining provisions remains unaffected.
12. Other provisions
Lovely Marie expressly reserves the right to change these terms and conditions at any time and to put them into effect without notice.
In case of dispute comes Exclusively substantive Swiss law to the exclusion of conflict-of-law norms. The UN sales law (CISG, Vienna Sales Law) is explicitly excluded.
The place of jurisdiction is Basel, BS, Switzerland.
If you have any questions about these terms and conditions, please contact the contact person at Legal Notice.
(Version June 22, 2020)